Adware in Browser

Steps for Adware in Browser

Give the Adware PC to LAB or then take the logs as per below and add to Rcall ID

1. Take screen-shot of adware

2. Take screen-shot of extensions pages of browser

3. Run Mozillaext.exe
C:\Program Files (x86)\Net Protector 2014\EMAIL SCAN>MOZILLAEXT.EXE
Show in csv and take for both mozilla and chrome

4. Take Webprot Log

  • Close all browsers
  • Net Protector > Settings > Web Shield Tick Enable Web Shield and Tick Enable Log
  • check task manager for webprot.exe service running
    Service Name : Net Protector Web Prototection
    exe name = C:\PROGRAM FILES (X86)\NET PROTECTOR 2014\Webprot.exe
  • Click on View Logs or folderC:\ProgramData\pcontrol\WebProtLog\date.logdelete or rename all old logs
  • Now open www.corpwebcontrol.com or www.computermumbai.com web-site
    and check for ads on these web-sites Refresh or F5 and wait for adsImp: Do not open any other web-site other that www.corpwebcontrol.com and www.computermumbai.com
  • Take the webprot logs. the logs will have urls for adware
    add the logs to manual report of rcall

6. Enable Net Protector >  Protection Tab  > "Advertise Blocker = ON"

7. Clear the browser cache, Disable Unwanted Extensions